THIS POLICY DESCRIBES HOW AL AT ANDREA LANDA TREAT CUSTOMER INFORMATION.
Effective Date: June 20, 2020. Last Updated: June 20, 2020
TYPE OF INFORMATION AL collect FROM AND ABOUT YOU.
AL collects contact information.
This may include your name, identification number, address, telephone number and e-mail address. For example, AL collects this information if you sign up for an online account, when you buy form us on our webpage, whatsapp shop or participate in an event.
AL collects payment information.
For example, AL collects your credit card number, name, identification number, billing and shipping address when you buy merchandise on our Platform.
AL collects information you submit or post.
AL collects the information you post on our Platform, such as when you leave a product review or share our content. AL may also collect information when you send us a message through the “Contact” page, live chat or similar features on our Platform or when you enter a promotion.
AL collects social media information.
AL may collect information you post on our social media pages. AL may also collect your social media profile information and information posted on your page.
AL collects demographic information.
AL collects your birthdate, age, gender and zip code. AL also collects information that could identify you and relates to your hobbies, interests and shopping behavior.
AL collects information about your purchases.
AL collects information about the purchases you make online, our events, tradeshows or in stores. This could include the products you purchased and their prices.
AL collects device information.
AL collects the type of device you use to access our Platform. AL may also collect your device identifier, IP address or mobile operating system. If you use our connected products (i.e. products that are connected to the internet in order to transmit data or be controlled remotely; such as our iwatch) (“Connected Products”), AL collects information regarding your use of such products (such as which feature on your product you use the most), as well as geolocation information if necessary to provide you the service you requested.
AL collects location information.
AL collects precise location information from your device. This may include information about your exact location when you use our Platform. For more information see the Choices section below.
AL collects other Information.
If you use our website, AL may collect information about the browser you’re using. AL might look at what site you came from, or what site you visit when you leave us. AL collect this information using the tracking tools described. To learn more about our tracking practices see our "Tracking" section.
AL collects INFORMATION IN DIFFERENT WAYS.
AL collect information directly from you.
AL collects if you create an account or make a purchase on our Platform. AL collects your information if you sign up for promotional emails, contact list or interact with our social media sites.
AL merges information.
AL combines information that AL collect offline – our stores and events- with information AL collect through our Platform.
AL USES INFORMATION AS DESCRIBED.
AL uses information to improve our understanding of your interests and concerns.
AL may use your information to make our Platform, products, and services better. AL may use your information to customize your experience with us and to tailor our marketing activities to fit your needs and interests.
AL uses information to process your order and respond to your requests or questions.
AL uses your information to process your order and ship items, amongst others. AL may use your information to send you information you request. In addition, AL may use your information to provide you with our future promotions, launches and other type of communication.
AL uses information for security and legal purposes.
AL may use information to protect our company, our customers, our associates, and our Platform. AL also use information to collect and enforce accounts and to protect against fraud.
AL uses information for marketing purposes.
AL uses your information to contact you about new launches, events, promotions, etc that AL think you'll find valuable. AL or one of our representatives may call you, or send you emails or text messages. AL may also use other means as they are developed.
AL uses information to communicate with you about your account or our relationship.
AL may contact you about changes to our Platform or about service updates. AL may also contact you about feedback or about this Policy or our Platform Terms.
AL uses information for other purposes.
AL use information to maintain transaction and other business records. AL will do this for as long as AL deem necessary. AL also uses information for internal purposes. This includes administrative and audit purposes. AL also uses information to meet legal, insurance, fiscal and processing requirements. AL will also use information as otherwise allowed by law, including if AL have notified you. In some circumstances, AL may seek your permission, for example, if AL are legally required to do so.
AL MAY SHARE INFORMATION WITH THIRD PARTIES.
AL will share information with third parties who perform services on our behalf.
AL shares information with vendors, PR, and other allies who send emails, make phone calls or send text messages for us. AL may also share personal information with service providers that help us operate our Platform, stores and/or run promotions.
AL may share information with our business partners.
AL will share information with third parties who jointly sponsor, promotion, project or any other commercial or fashion activity.
AL may share your information with any successor to all or part of our business.
This includes if AL has a merger or all or part of our business or assets are transferred, assigned or sold. Your personal information will be disclosed to our successor or assign in these circumstances who can use and disclose your information for substantially the same purpose as set out in this Policy.
AL will disclose your information if AL thinks necessary in order to comply with the law or to protect ourselves.
This includes compliance with laws outside of the COLOMBIA that might apply to us. For example, AL will share information to respond to a court order or demand. AL may share it if a government agency or investigatory body requests. AL might share information when AL are investigating potential fraud.
AL does not and will not sell your information to third parties.
YOU HAVE CHOICES REGARDING YOUR INFORMATION.
You have certain choices about how AL use your information. Certain choices you make are browser and device specific.
You can opt out of receiving our marketing communications. You can opt-out of receiving our promotional emails or text messages by following the instructions included with the communication. Note that you will still receive transactional messages from AL, including information about your account and responses to your inquiries.
Cookies and Tracking Tools:
AL PLATFORM AND CHILDREN.
Our Platform is meant for adults.
Our Platform where this Policy is located is meant for adults. AL does not knowingly collect personally identifiable information from children under the age of 16. If you are a parent or legal guardian and think your child has given us information, you can send us an email at Catalina.firstname.lastname@example.org.
AL use standard security measures.
The Internet and information storage are not 100% secure. AL cannot guarantee that any of your personal information stored or sent to us will be completely safe. AL encourage you to use caution. AL uses reasonable procedures and practices to safeguard personal information under our control. A user id and a password are needed to access certain areas of our Platform. It is your responsibility to protect your username and password.
AL STORE INFORMATION IN AND OUTSIDE colombia
Information AL or our vendors maintain may be stored, processed or accessed both within and outside of the COLOMBIA. You understand and agree that AL may transfer your information to the COLOMBIA or elsewhere and that the laws of these countries may not afford the same level of protection as those in your country. This Platform is subject to COLOMBIAN law. In the COLOMBIA, local laws may permit government and law enforcement to have access to your information. This may differ from the laws in your country.
From time to time AL may change our privacy practices.
AL will notify you of any material changes as required by law. AL will post an updated copy on our Platform. Please check this page for updates.
Feel free to contact us if you have more questions. Catalina.email@example.com
AL may establish and maintain a file of your information.
This file is accessible at our offices. Our authorized employees and agents have access your information to perform their job requirements. To request access to your personal information or to have us correct your information, you may write to us at: Catalina.firstname.lastname@example.org
AL will verify your identity using at least two data points you have previously provided to us, including your email address and phone number, or some other identifying information specific to you.
AL use tracking technologies.
AL collect personal information about users over time and across different websites, apps and devices when you use the Platform. Third parties also collect personal information this way on our Platform. To do this, AL use several common tracking tools. Our vendors and partners may also use these tools. These may include cookies. Cookies are small files that download when you access certain websites. AL, or our vendors and partners, may also use web beacons, flash cookies, and other tracking technologies.
AL uses tracking technologies for a variety of reasons.
AL uses tracking tools:
- To recognize your location.
- To recognize new or past users.
- To store your password if you have registered on our Platform.
- To improve our Platform, products, or services.
- To serve you with interest-based or targeted advertising.
- To observe your behaviors and browsing activities over time across multiple devices or other platforms.
- To better understand the interests of our Platform visitors.
AL may engage in online behavioral advertising.
AL and our partners may display interest-based advertising using information gathered about you over time across multiple websites, devices, or other platforms.
Interest-based advertising or “online behavioral advertising” includes ads served to you after you leave a website, encouraging you to return. These ads may be served after you leave our website, or after you leave the websites of third parties. They also include ads that AL and our partners think are relevant based on your browsing habits or online activities. These ads might be served on websites or apps. AL might serve these ads, or third parties may serve ads. They might be about our products or other companies’ products.
As described above, AL works with third parties who help gather this information. These third parties might link your name or email address to other information they collect. That might include past purchases made offline or online. Or, it might include online usage information.
You can control certain tracking tools.
Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. These pages also explain how you can manage and delete cookies.
Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all equal. AL does not currently respond to those signals. If you block cookies, certain features on our Platform may not work. If you block or reject cookies, not all of the tracking described here will stop.
Certain options you select are both browser and device specific.
© 2020 Andrea Landa / AL4 SAS Colombia. All rights reserved.